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It’s as easy as a Skype call, but UMMC’s Telemedicine machine allows an intensivist from Rochester General Hospital to treat patients at the ICU right here in Batavia. UMMC knows its limitations when it comes to its location and personnel; but it’s always looking for new opportunities to expand its patient care even if that means technologically.

Cynthia Gordon, Director of the Telehealth Program for the Rochester General Health System, explains why this system is advantageous for a hospital like UMMC.

“When you’re in a rural setting, you don’t always have access to all the different specialties, specifically a critical care physician that you would have a tertiary hospital, which is what Rochester general would be," she said.

A computer with a large camera that can be moved and adjusted is affixed to the top of a mobile cart that carries different medical devices. Then the nurse at UMMC and the Telemedicine professional can communicate via video call to treat ICU patients.

“The intensivist – that specialized doctor – at Rochester General Hospital can see our patient and round on our patient just as they would if they were in the patient’s room," Judy Clark, nurse manager of the ICU at UMMC, said.

Pictured: Gordon demonstrates the technology with me from her office.

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