News Tips

It’s a common complaint about Emergency Rooms: the wait is far too long. The national average is 15 minutes before you see a triage nurse.
But at Batavia’s UMMC, the wait at the ER will only run you about 5 minutes.

Nurse Manager Bonnie Bezon says the triage process has been optimized - it’s all about nurse awareness.

Officially, the average wait is 5 minutes, 47 seconds at UMMC’s Emergency Room. Bezon says patients with breathing trouble or chest pain receive the quickest service based on priority.

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