posted on April 01, 2014 13:33
Darien Lake Theme Park announces its new vice president and general manager.
Holding both positions will be Rod Rankin, who has three decades of experience managing amusement parks across the nation.
He replaces Bob Montgomery who is headed back to his native Canada.
Here's more from Darien Lake:
As the new general manager, Rod Rankin will oversee all aspects of park operation, guest service, and business development. Rankin’s main focus for the 2014 season is to deliver great customer service and overall guest experience through new in-park entertainment and policies such as “sunny day guarantee” allowing guests to receive a complimentary admission ticket if weather interrupts operations for 90 minutes or more; and the “short line guarantee” that gives guests who wait in a ride line for more than 45 minutes a complimentary express pass to jump the line later in the day.